Contact
Contact us
Questions about a move, a crate, the airline rules or a local ride? Get in touch. If you want a price, the quote form is the fastest way.
How to reach us
- hello@petvalet.ca
- Hours
- Every day, 7 am to 9 pm (Toronto time)
- Service area
- Toronto and the GTA, road trips to cities within a day's drive, and air moves across Canada. See where we go.
We reply to emails within 24 hours. We do not have an office to visit: our drivers come to you.

If you email us about a move
These details help us answer in one reply:
- Where your pet is moving from and to, and your dates
- Dog or cat, breed, age and weight
- Your pet's measurements, if you have them (see the crate size calculator)
- Whether you already have an airline crate, and which size
- Whether you are flying with your pet, or your pet flies on its own
Other questions
- Want to drive for us? See drive with us.
- Pet transport company or vet clinic? See partners.
- Quick answers to common questions are on the FAQ page.
Ready for a price?
Fill in the form. It takes about three minutes.